cdd44 Privacy Policy

cdd44 ("we", "us", "our", "the Platform") operates the online betting and casino service at cdd44.bet. This Privacy Policy describes how cdd44 collects, uses, stores, shares, and protects the personal information of players and visitors in Bangladesh and elsewhere who access our Platform. It also explains your rights regarding your personal data and how to exercise them.

By registering an account or using the cdd44 platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the Platform.

This Policy applies to all data collected through cdd44.bet, including data collected via mobile browsers and any features of our service. It should be read alongside our Terms & Conditions, which govern your use of the Platform as a whole.

cdd44 collects personal information in two ways: information you actively provide to us, and information we collect automatically when you use the Platform. We collect only the data necessary to deliver our services safely and legally.

Information you provide directly includes:

• Registration details: full name, date of birth, mobile number, and email address (if provided) when creating your cdd44 account.
• Identity verification documents submitted during KYC: government-issued photo ID (National ID Card, passport, or driving licence) and proof of ownership of the payment method used.
• Payment information: mobile financial service account identifiers (e.g. bKash or Nagad numbers) and, where applicable, masked card details for Visa/Mastercard transactions. Full card numbers are never stored by cdd44.
• Support communications: messages, complaints, or enquiries you send to our support team at [email protected].
• Responsible gaming self-assessments or self-exclusion requests, including details you provide to support limit-setting or account restriction features.
• Promotional opt-in preferences, where you choose to receive information about bonuses and seasonal promotions from cdd44.

Information collected automatically when you use the Platform includes device type, operating system, browser type, IP address, session timestamps, pages viewed, bets placed, and game interaction data. This technical data is used for fraud prevention, platform security, and improving user experience.

cdd44 uses the personal information we collect for the following specific purposes:

• Account management: creating, maintaining, and securing your cdd44 account, including processing login authentication and account recovery.
• Transaction processing: handling deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate transaction records.
• KYC and fraud prevention: verifying player identity in compliance with anti-money laundering standards and detecting fraudulent, multi-account, or bot-driven behaviour.
• Customer support: responding to your enquiries, resolving disputes, and communicating updates about your account or transactions.
• Responsible gaming compliance: monitoring gambling patterns for signs of problematic behaviour and making responsible gaming tools available when needed.
• Service improvement: analysing aggregated, anonymised usage data to improve Platform performance, navigation, and content quality for Bangladesh players.

cdd44 does not use your personal data for profiling for direct marketing to third parties, and does not sell or rent personal data to any external party for advertising purposes.

cdd44 processes your personal data on the following legal grounds, depending on the purpose of processing:

• Contractual necessity: processing required to create and maintain your account, process bets, and handle deposits and withdrawals as part of delivering the service you registered for.
• Legal obligation: processing required to comply with anti-money laundering regulations, identity verification requirements, and other applicable legal obligations.
• Legitimate interests: fraud detection, platform security, and the prevention of underage gambling, where these interests are not overridden by your privacy rights.
• Consent: processing of optional data, such as promotional preferences, where you have actively opted in. You may withdraw this consent at any time.

cdd44 does not sell, rent, or trade your personal information. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment processors: transaction data is shared with the relevant payment gateway (bKash, Nagad, Rocket, Upay, Visa/Mastercard networks) solely to process deposits and withdrawals.
• Game providers: session and game interaction data may be shared with licensed game studios (e.g. Pragmatic Play, Evolution Gaming, Spribe) solely to deliver and audit game outcomes.
• Legal authorities: cdd44 may disclose personal data to law enforcement, regulatory authorities, or courts where required by applicable law, court order, or to protect the rights and safety of cdd44 and its users.
• Fraud prevention partners: anonymised or aggregated risk signals may be shared with fraud detection service providers under strict data processing agreements.

All third parties with whom cdd44 shares data are contractually required to process that data only for the specified purpose, to maintain appropriate security standards, and to handle data in compliance with applicable data protection principles.

The following table summarises the main categories of personal data held by cdd44, the purpose for holding it, and the retention period that applies:

cdd44 uses cookies and similar tracking technologies to operate the Platform correctly, remember your session preferences, and analyse how players interact with our service. We use the following types of cookies:

• Essential cookies: required for core Platform functionality, including session management, login authentication, and security features. These cannot be disabled without breaking the service.
• Preference cookies: remember your language and display settings so you do not need to reconfigure them on each visit.
• Analytics cookies: collect anonymised data about pages visited, time spent on the Platform, and navigation patterns to help us improve the service for Bangladesh players.
• Security cookies: detect suspicious activity, prevent account takeovers, and protect the integrity of the betting and payment systems.

Most mobile browsers allow you to control cookies through their settings. Disabling essential cookies will affect your ability to log in and use the Platform. Preference and analytics cookies can typically be disabled without affecting core functionality.

cdd44 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention principles are:

• Active account data is retained for the lifetime of the account. Following account closure, identity and KYC data is retained for a minimum of five years to comply with anti-money laundering record-keeping obligations.
• Transaction records are retained for seven years from the date of each transaction, in line with standard financial record-keeping requirements.
• Technical and session data (device identifiers, IP logs, session timestamps) is retained for thirteen months from collection, after which it is deleted or fully anonymised.

Where cdd44 no longer has a legitimate legal or operational basis to retain data, it is securely deleted or anonymised. Requests for early deletion of personal data can be submitted to [email protected] and will be reviewed against our legal retention obligations.

As a cdd44 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected]:

• Right of access: request a copy of the personal data cdd44 holds about you, including the categories of data, purposes of processing, and any third parties it has been shared with.
• Right to rectification: request correction of any inaccurate or incomplete personal data we hold about you. You may also update basic account details directly within your account settings.
• Right to erasure: request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to cdd44's legal retention obligations.
• Right to restriction: request that cdd44 limits the processing of your personal data in certain circumstances, for example while a rectification request is being reviewed.
• Right to object: object to the processing of your personal data where cdd44 relies on legitimate interests as the legal basis, unless cdd44 has compelling legitimate grounds that override your interests.
• Right to withdraw consent: where processing is based on your consent (e.g. promotional communications), withdraw that consent at any time without affecting the lawfulness of prior processing.

cdd44 will respond to all data rights requests within a reasonable timeframe and no later than one calendar month from receipt of the request. Where a request is complex or numerous, we may extend this period by a further two months, in which case we will notify you of the extension and the reason.

cdd44 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. All data transmitted between your device and cdd44.bet is protected using SSL/TLS encryption. Account access is protected by password authentication and, where applicable, one-time verification codes delivered via SMS to your registered mobile number.

While cdd44 takes all reasonable steps to protect your data, no internet transmission is completely secure. In the event of a data security incident that is likely to result in a high risk to your rights, cdd44 will notify affected players without undue delay and take all necessary remedial steps.

The cdd44 platform may display content from or links to third-party game providers (e.g. Pragmatic Play, Evolution Gaming, Spribe). When you launch a game in its full-screen studio environment, you may be interacting with a system operated by that game provider. cdd44 is not responsible for the privacy practices of third-party game studios and recommends that you review their privacy policies separately.

cdd44 only partners with licensed and reputable game providers. All game provider partnerships include data processing agreements that require providers to handle any player data in accordance with applicable data protection principles and to use it only for game delivery purposes.

The cdd44 platform is strictly for adults aged 21 and above. cdd44 does not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and you believe your child or a person under 21 in your care has created a cdd44 account or provided personal data to the Platform, please contact us immediately at [email protected].

Upon receiving a verified report that a minor has accessed the Platform, cdd44 will immediately close the account and delete all associated personal data to the extent permitted by law. Any funds in such an account will be handled in accordance with our Terms & Conditions and applicable legal requirements.

cdd44 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will notify registered users via the email address or mobile number on file, or by displaying a prominent notice on cdd44.bet. The date of the most recent revision is shown at the top of this page.

Your continued use of the cdd44 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you must cease using the Platform and may request account closure by contacting [email protected].

If you have any questions about this Privacy Policy, wish to exercise a data right, or have a concern about how your personal information is being handled, please contact our support team. We are available 24 hours a day, 7 days a week.

Email support: [email protected]